Privacy Policy

At SKIN4U Med Spa ("we," "us," or "our"), operated by Sapphire Medical PLLC, we are committed to protecting the privacy of our website visitors and clients. This Privacy Policy describes how we collect, use, and protect your personal information.

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1. Information We Collect

We receive, collect, and store any information you enter on our website or provide us in any other way. This includes:

• Personal Identification Information: Name, email address, phone number, and physical address provided when you book an appointment or contact us.

• Health and Aesthetic Information: Information regarding your skin type, medical history, or aesthetic goals provided through intake forms.

• Technical Data: Internet protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information.

• Payment Details: Credit card information (processed securely through our third-party payment processors).

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2. How We Collect Information

We collect information through several methods:

• Direct Interaction: When you fill out a "Contact Us" form, subscribe to a newsletter, or book a treatment.

• Booking Software: Our site integrates with third-party tools (such as Boulevard) to manage client appointments and records.

• Cookies: Like most websites, we use cookies and similar technologies to track site activity and provide a better user experience.

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3. Why We Collect This Information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate our medical spa services.

2. To provide our users with ongoing customer assistance and technical support.

3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages.

4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services.

5. To comply with any applicable laws and regulations (including Michigan healthcare and privacy standards).

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4. Sharing Information with Third Parties

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party platforms that help us run our business, such as booking software, email marketing tools, and payment processors.

• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.

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5. How We Store and Protect Your Data

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

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6. Communication and Opt-Out

We may contact you to notify you regarding your account, to troubleshoot problems, to resolve a dispute, to collect fees, or to send updates about our spa. If you do not want us to process your data anymore, please contact us at our business address in Commerce Township, MI, or via email.

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7. Privacy of Minors

Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children.

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8. Updates to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.